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Terms and Conditions


Direct Tools is not responsible for typographical or photographic errors. Prices and specifications are subject to change without notice.

Our Customer Care Experts are knowledgeable and have the resources to resolve any issue quickly. Please call us directly at 1-877-203-3246, in the rare event that you receive an item that is damaged, has missing parts, or isn't operating as advertised. Such issues must be reported within 7 days of receiving product. The product or damaged/missing part will be replaced free of charge at our sole discretion.

Unused merchandise may be returned for a refund within 30 days of the purchase date with a valid receipt, minus shipping fees and a 20% re-stocking fee. Items returned may be refused due to the condition of the returned merchandise. Some electrical items, such as batteries and chargers, are not eligible for returns. "Non-returnable Item" will be noted on the product information page of the website.

You agree that your order is an offer to buy all products listed in your order. All orders are subject to Direct Tools' acceptance. Direct Tools may choose not to accept any orders in its sole discretion. You represent and warrant that (i) the credit card information you supply to us true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchases, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any. Direct Tools reserves the right to cancel any order, for any reason, in its sole discretion.

Coupons cannot be combined with any other coupon, offer, sale or discount. Coupons are not applicable to prior orders. Coupons are subject to change without notice. One coupon redeemable per item per customer. Not redeemable for cash. Limited to stock on hand. (ANY OTHER USE CONSTITUTES FRAUD). You agree to pay all charges that may be incurred by you or on your behalf through this site, at the prices confirmed on your order. Direct Tools does not adjust, match, or otherwise alter the price of merchandise confirmed on your order whether or not such merchandise is advertised at an alternative price through competitors, affiliates, or this site.